Message from SWI - Uniform Update

MESSAGE FROM SWI – UNIFORM UPDATE

 

We have received a high volume of orders as school go back after a long break.

 

Like all retailers across the country, we have been protecting the jobs of our colleagues, working with a reduced workforce due to the current government guidelines and using the Furlough scheme. In preparation for the March 8th Back to School, we have un-furloughed colleagues and ramped up our operation to handle the increase in demand.

 

Our operations team are working increased hours to pick, pack and despatch orders as quickly as possible however this is proving challenging.

 

We aim to deliver most orders within our service level but some may take a little longer. To provide extra help and support, we have increased our customer service team to handle higher levels of calls and emails.

 

If you have any queries, please contact the customer service team who will be happy to help:

 

Tel: 01928 752 610 - Monday to Thursday - 8.30AM to 5PM, Friday - 8.30AM to 3PM
Email: customerservice@swi.co.uk